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Collection of Information
We collect certain information when you use our website, particularly when you complete the contact or booking form. This information may include your first name, last name, email address, telephone number, and any information necessary for managing your stay.
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Methods of Collection
Information is collected directly when you:
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complete a form on the website
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contact us by email or telephone
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make a booking request
Certain technical data may also be collected automatically (cookies, browsing data).
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Purpose of Collection
The information collected is used solely to:
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respond to your requests
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manage bookings and stays
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contact you if necessary
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improve the operation of the website
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Sharing of Information
Your personal data is never sold or transferred to third parties. It may be shared only with technical service providers when necessary (website hosting, management tools), in compliance with confidentiality requirements.
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Data Storage
Data is stored securely on protected servers. We implement technical and organisational measures to ensure its security.
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Data Retention Period
Your data is retained only for the time necessary to manage your request or your stay, unless a longer retention period is required by law.
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Data Protection
We take all necessary precautions to protect your personal information against loss, unauthorised access, disclosure, or modification.
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Your Rights
In accordance with current regulations (GDPR), you have the right to access, rectify, and delete your personal data. You may exercise these rights by contacting us through the website.
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Cookies
The website may use cookies to improve your browsing experience. You may configure your browser at any time to refuse these cookies.
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Changes to the Policy
This privacy policy may be modified at any time in order to remain compliant with applicable legislation. We encourage you to review it regularly.
Aire Naturelle de l’Alouette is committed to respecting your privacy and protecting your personal data.